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RETURN POLICY

Your personal wellbeing is important to us and we do our best to maintain high standards of hygiene. Due to the intimate nature of menstrual / personal hygiene products, our sanitary pads are non-returnable. However, in the unlikely event of damaged, defective or different / wrong items delivered to you, please write to us at info@nivva.in with the details. Such cases will be considered on a case-by-case basis.

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Upon receipt of the request, we will fully examine it and notify you within a reasonable time. Please note that we accept product-related concerns (e.g., damage, defective) only up to 2 days from the date of delivery.

CANCELLATION POLICY

Once an order is placed, you can cancel your order within 1 day of placing your order provide that product is not dispatched.


This Return and Cancellation Policy is updated as of 1st Dec 2020.

TERMS OF USE

The following terms and conditions govern your use of nivva.in (hereinafter referred to as “Site”) owned by Aasmee Hygiene Products Private Limited (hereinafter referred to as “we”, “us” or “our”).
By using the Site, you accept and agree to the terms and conditions under these Terms of Use.
This Terms of Use was updated on 1st December 2020

TERMS OF SALE

This Site offers for sale sanitary pads (hereinafter referred to as “Products”). By accessing the Site or purchasing the Products you agree to terms and conditions set forth herein in this Terms of Use.

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We put our utmost effort to ensure that all the details of the Products including description and images which appear on this Site are accurate; however, errors may occur. If we discover any error in the availability, pricing, or description of the product we may correct it and if the order has been placed we may inform you of such change and request you to reconfirm your order or cancel it.

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The Product aims to provide an irritation-free experience. In case the Product purchased causes any side effects please note that we will in no manner be responsible for the same. In the event that you experience any discomfort or irritation, we recommend that you discontinue further use of the Product and consult a medical practitioner immediately. You acknowledge that in the event for any reason whatsoever, if you choose to continue using the Product in spite of any discomfort or side effects, we shall not in any manner whatsoever be responsible for the same.

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You acknowledge that you shall not be entitled to and we shall not be obligated under equity or law or in any manner whatsoever to compensate you.

INTELLECTUAL PROPERTY RIGHTS

All material on the Site including text, images, designs, and name are protected by copyright, trademarks and other intellectual property rights. You agree that all the materials are for your personal, non-commercial use only.

USE OF SITE

You agree not to misuse the Site for any illegal purpose. You agree not to damage the Site and use for fraudulent or unlawful activity. You agree not to copy, reproduce, publish, or distribute any material of the Site. We do not warrant that the Product description or the contents of the Site are accurate, complete, reliable, current or error-free.

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The Products available on the Site, are for your personal and/or professional use only. The Products, or samples thereof, which you may receive from us, shall not be sold or resold for any commercial purposes.

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You should carefully read the individual terms and conditions in relation to the Products. You should always seek the advice of your physician or other qualified health provider, with any questions you may have regarding your personal health or a medical condition, including diagnosis and treatment for your specific medical needs. You should never disregard or delay seeking professional medical advice due to information you have obtained from the Site

DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITIES

All Products made available on or through the Site are provided “As Is” and “As Available” without any warranty of any kind, either express, implied or otherwise, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

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We and our affiliates, and their staff do not warrant, and hereby disclaim any warranties, either express, implied or otherwise, with respect to the site, content quality, accuracy, completeness and adequacy, or that the Product will meet your need or expectations.

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We and our affiliates do not warrant that the Site will operate in an uninterrupted manner and it is free of viruses or other harmful components.

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Except as prohibited by law, you agree that we and our affiliates, will not be liable to you for any loss or damages arising out of or relating to these Terms of Use, or your (or any third party) use of or inability to use the Site.

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We and our affiliates are not liable for any incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site or the operation of the Site or failure of the Site to operate or any damages or injury caused by, including but not limited to, any error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. In any event, our total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount, if any, paid by you to access the Site. Your acceptance of this limitation of liability is an essential term of this agreement and you acknowledge that we would not grant access to the Site without your agreement to this term.

INDEMNIFICATION

ou agree to indemnify, defend and hold us harmless and our respective affiliates, officers, directors, governing board members, employees, and agents from and against any third party claims arising out of your use or any way related to your use of the Site, including any liabilities, damages, expenses, including litigation cost and attorneys’ fees.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these terms and conditions for all purposes.

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These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use the Site, or when you cease using our site.

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If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we may terminate the same at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Website (or any part thereof).

GOVERNING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at Mumbai only.

SEVERABILITY

The provisions contained in this Terms of Use are enforceable independent of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue in effect

CHANGES TO TERMS OF USE

This Terms of Use is effective as of December 01, 2020 and will come into effect except with respect to any changes in its provisions in future. The changes to the provisions of this Terms of Use will come in effect immediately after being posted on this Site. We may change our Terms of Use from time to time. If we do, we will abide by this Terms of Use on our website which will bind to you as and when updated.

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Your continued use of the Service after we post any modifications to the Terms of Use on the Site will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Use.

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If we make any material changes to this Terms of Use, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Site.

TERMS OF SALE

This Site offers for sale sanitary pads (hereinafter referred to as “Products”). By accessing the Site or purchasing the Products you agree to terms and conditions set forth herein in this Terms of Use.

​​

We put our utmost effort to ensure that all the details of the Products including description and images which appear on this Site are accurate; however, errors may occur. If we discover any error in the availability, pricing, or description of the product we may correct it and if the order has been placed we may inform you of such change and request you to reconfirm your order or cancel it.

​

The Product aims to provide an irritation-free experience. In case the Product purchased causes any side effects please note that we will in no manner be responsible for the same. In the event that you experience any discomfort or irritation, we recommend that you discontinue further use of the Product and consult a medical practitioner immediately. You acknowledge that in the event for any reason whatsoever, if you choose to continue using the Product in spite of any discomfort or side effects, we shall not in any manner whatsoever be responsible for the same.

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You acknowledge that you shall not be entitled to and we shall not be obligated under equity or law or in any manner whatsoever to compensate you.

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Regarding returns and cancellation, please refer to our returns and cancellation policy at nivva.in

OVERVIEW

Your privacy is important. This Privacy Policy sets out the procedures and policies of Aasmee Hygiene Products Private Limited (hereinafter referred to as “we”, “our”, or “us”) regarding the collection, use, and disclosure of Personal Information we receive about you or from you on www.nivva.in (hereinafter referred to as “Site”).

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By using this Site, you agree to be bound by the terms and conditions of this Privacy Policy. By accepting the Privacy Policy, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, kindly do not access this Site.

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This Privacy Policy is incorporated into and subject to the terms of the Terms of Use.

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This Privacy Policy is updated on 1 July 2020.

COLLECTION OF INFORMATION

f you browse through this Site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, location, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.

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If you create an account or transact or fill out the contact form on this Site or send personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we collect personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address, telephone number, and debit/credit card details. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.

USE AND SHARING OF INFORMATION

We know that you care how your personal information is used and shared. Any information we receive about you or from you may be used by us or shared by us with our affiliates, and other third parties to help process your request; to comply with any law; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you. We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

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You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. By accepting the Terms of Use and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.

COOKIES

Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us recognize you if you visit our website again. Our Site uses cookies to track how you found our site. To protect your privacy, we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function property or at all as a result. We do not control the use of cookies by third parties.

SECURITY

We safeguard your privacy using known security standards and procedures. Our Site combines industry-approved physical, electronic, and procedural safeguards to ensure that your information is well protected though it's life cycle in our infrastructure.

GOVERNING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at Mumbai only.

SEVERABILITY

The provisions contained in this Privacy Policy are enforceable independent of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue in effect.

CHANGES TO PRIVACY POLICY

This Privacy Policy is effective as of 1 July 2020  and will remain in effect except with respect to any changes in its provisions in future. The changes to the provisions of this Privacy Policy will come into effect immediately after being posted on this Site. We may change our Privacy Policy from time to time. If we do, we will update this Privacy Policy on our website which will bind to you as and when updated.

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Your continued use of the Service after we post any modifications to the Privacy Policy on the Site will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Site.

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